Our commitment
We want every administrator, coach, parent, and participant to be able to register for programs, manage rosters, and get things done in Zedform regardless of ability. Accessibility isn’t a one-time audit for us — it’s part of how we design and build features, and we treat barriers that block someone from completing a task as bugs to be fixed.
Conformance standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA — the current version of the standard widely referenced by accessibility laws including the Americans with Disabilities Act (ADA), its Title II web rule for state and local governments, and Section 508. “Conformance” means meeting defined accessibility requirements. We consider the Zedform application partially conformant: most of the product meets the standard, and we are actively working to close any remaining gaps. Automated accessibility scans against the WCAG 2.2 A/AA success criteria run on every code change as part of our continuous-integration pipeline, and we review this statement whenever those checks or the product change in a way that affects it.
What we do to support accessibility
- Accessibility in the defaults. Flow-blocking fixes — proper focus management, accessible names and labels, keyboard operability, and readable text contrast — ship as part of the standard experience, not as an add-on.
- Component-level testing. We unit-test interactive building blocks — such as tabs, calendars, menus, and dialogs — for keyboard and screen-reader behavior.
- Semantic, standards-based markup. We build on native HTML semantics and ARIA where appropriate so assistive technologies can interpret the interface.
- Ongoing review. Accessibility is part of our design and code review, and we factor it into new features rather than retrofitting it.
Accessibility features you can use
- Keyboard navigation. Many flows can be operated without a mouse, with visible focus indicators so you can see where you are.
- Screen-reader support. Interactive elements have accessible names, and status changes are announced where appropriate.
- High-contrast preference. Purely-visual enhancements — stronger non-text contrast and larger focus rings — are available as an opt-in high-contrast setting, so you can turn them on without changing the experience for everyone else.
- Reduced motion. Decorative animation respects your operating system’s “reduce motion” setting.
- Responsive, zoom-friendly layouts. Pages reflow and remain usable when text is enlarged or the browser is zoomed.
Known limitations
Despite our efforts, some parts of the Services may not yet be fully accessible. Areas we are aware can fall short include complex data tables and filters, certain third-party components (such as embedded payment forms provided by our payments processor), and content that organizations create themselves — for example, custom registration questions or uploaded documents — which is outside our direct control. If you encounter a barrier anywhere, please tell us (see Feedback & help) so we can prioritize a fix or provide an alternative.
Compatibility with browsers and assistive technology
Zedform is designed to work with current versions of major browsers (Chrome, Edge, Firefox, and Safari) and common assistive technologies, including screen readers and speech-recognition and magnification tools. The experience is best on up-to-date software. Some older browsers or technologies may not support every feature.
Feedback and requesting help
We welcome your feedback on the accessibility of Zedform. If you run into a barrier, need information in a different format, or need help completing a task — such as registering for a program — please contact us and we’ll do our best to assist and to fix the underlying issue.
General support: support@zedform.io · Mon–Fri · 9am–6pm PT
Please include the page or feature where you ran into the problem, what you were trying to do, and the browser and assistive technology you were using. We try to respond within a few business days.